1. Data controller
The controller of your personal data is Royal Global Logistics Sp. z o.o. (Royal Global Logistics), with registered office at Marszałka Edwarda Rydza-Śmigłego 20/24, 42-229 Częstochowa, Poland.
- Email: info@royalglobal-log.com
- General contact: info@royalglobal-log.com
- Phone: +48 788 285 008
- NIP: 5732909103
- REGON: 382366972
- KRS: 0000767749
- Registered: 21 January 2019
2. What data we collect
Depending on how you use the website, we may process:
- Contact form data: name, company, email, phone, pickup and delivery locations, cargo details, and message content.
- Job application data: name, email, phone, selected vacancy, optional message, and your CV (PDF) when you apply via the careers page.
- Technical data: IP address, browser type, device information, and server logs used for security and abuse prevention.
- Cookie data: your cookie consent choices stored in your browser.
We do not knowingly collect personal data from children under 16.
3. Why we use your data
- To respond to quote requests and communicate about transport services (contract preparation / legitimate interest).
- To review job applications and contact candidates about open roles (pre-contract steps / consent).
- To operate, secure, and maintain the website.
- To comply with legal obligations and prevent abuse.
- To analyse website usage, but only if you consent to analytics cookies.
4. Legal basis (GDPR)
- Consent — contact form submission, job applications, and optional cookies.
- Contract / pre-contract steps — handling transport enquiries and recruitment for open vacancies.
- Legitimate interests — website security, fraud prevention, and business communication.
- Legal obligation — where required by applicable law.
5. How long we keep data
- Contact enquiries: up to 24 months after the last interaction, unless a contract requires longer retention.
- Job applications and CVs: up to 12 months after the recruitment process ends, unless you consent to longer retention for future roles or a legal obligation requires otherwise.
- Server security logs: typically up to 90 days.
- Cookie consent records: up to 180 days.
6. Who receives your data
We may share data only when necessary with:
- Hosting and infrastructure providers that run this website (for example Vercel).
- Telegram (Telegram Messenger Inc. / Telegram FZ-LLC), which we use as a messaging channel to deliver contact-form and job-application notifications to our team. Message content and attached CVs are transmitted to Telegram for that purpose.
- Public authorities when required by law.
Some providers may process data outside the European Economic Area. In such cases we rely on appropriate safeguards such as Standard Contractual Clauses where required.
7. Your rights
Under GDPR, you have the right to:
- access your personal data;
- rectify inaccurate data;
- erase data in certain circumstances;
- restrict or object to processing;
- data portability where applicable;
- withdraw consent at any time;
- lodge a complaint with the Polish supervisory authority (UODO — Urząd Ochrony Danych Osobowych).
To exercise your rights, contact us at info@royalglobal-log.com.
8. Security
We apply technical and organisational measures appropriate to the risk, including access controls, rate limiting, and secure transmission where available.
9. Changes
We may update this policy from time to time. The latest version will always be published on this page.